How long does it take to get an estimate?
Our goal is to be on-site for a consult either the same day or within 48 hours pending geographic location. Written estimates are provided for all work.
Who will be coming out to give the estimate?
One of our qualified sales representatives or the owner.
How long is an estimate good for?
Generally we hold prices for 30 days. When the markets are volatile, sometimes we can only hold prices for a week.
Can I get a drawing of the project?
Yes, 2D and/or 3D drawings provided upon request as part of our design services.
How do you handle the dirty work ?
We aim to leave the job site cleaner than when we arrived. Of course, what we do can be dirty. We tarp our work area, broom sweep and magnetic broom sweep the work area to get any possible debris. We also provide porta potties where applicable.
How do you handle over runs ?
With any remodeling project, you can’t see everything until exposed. We over-communicate every exception we see and involve you in the process and solution. Any changes are discussed prior and agreed upon by you prior to us taking any action.
Do you use sub-contractors?
Sometimes we do but almost all of our subcontractors have been part of our company for many many years.
What about payment ?
We will work with you to meet your specific needs and also offer financing. Some states do not allow a contractor to get paid a deposit of more than 1/3 of the contract price unless it’s a special order item. Generally, special order items are required to be paid in full when ordering which is what our distributors make us do.
What if I need to get in touch with you while my project is in progress (or after hours) ?
We give you our cell phone numbers.
